Outage in Vonage

USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&T

Minor
April 11, 2025 - Started 19 days ago
Official incident page

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Outage Details

We have observed SMS delivery degradation impacting 10DLC traffic towards AT&T USA. You may expect missing or delayed outbound messages, missing or late delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 04/30/2025 12:27AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 1 day ago - at 04/29/2025 12:35AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 2 days ago - at 04/28/2025 12:29AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 4 days ago - at 04/26/2025 12:21AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 5 days ago - at 04/25/2025 12:22AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 6 days ago - at 04/24/2025 12:28AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 7 days ago - at 04/23/2025 12:26AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 11 days ago - at 04/19/2025 12:22AM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 12 days ago - at 04/17/2025 11:58PM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

IDENTIFIED 13 days ago - at 04/16/2025 11:19PM

The carrier has identified the issue and is working on a solution. We will update you as soon as we get relevant information from our partners.

INVESTIGATING 14 days ago - at 04/15/2025 10:02PM

The carrier is continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.

INVESTIGATING 15 days ago - at 04/14/2025 05:24PM

We are continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.

INVESTIGATING 16 days ago - at 04/14/2025 04:18AM

We are continuing to investigate this issue. We will update you as soon as we get relevant information from our partners.

INVESTIGATING 19 days ago - at 04/11/2025 01:38PM

We have observed SMS delivery degradation impacting 10DLC traffic towards AT&T USA. You may expect missing or delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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