Outage in Vonage

Archiving Issues with Video Sessions

Resolved Minor
April 28, 2025 - Started about 21 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We noticed issues with session archiving at 15:50 UTC, and corrected the issue at 16:05 UTC. We have implemented a fix for archive functionality. We will continue to monitor the service during the next few hours and post updates should anything change.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 04/28/2025 06:37PM

This incident has been resolved.

MONITORING about 21 hours ago - at 04/28/2025 04:17PM

We noticed issues with session archiving at 15:50 UTC, and corrected the issue at 16:05 UTC. We have implemented a fix for archive functionality. We will continue to monitor the service during the next few hours and post updates should anything change.

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