Outage in Vonage

Video Archive Service Disruption

Resolved Minor
April 28, 2025 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We identified issues with the Video - Archive service starting at 16:49 UTC. The issue was resolved at 16:55 UTC. We have implemented a fix to restore archive functionality and will continue to monitor the service closely over the next few hours. We will provide updates if there are any further changes.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 04/28/2025 06:21PM

We are moving this issue to resolved. Please reach out to support if you have ongoing issues that we need to further look into.

MONITORING about 20 hours ago - at 04/28/2025 05:23PM

We identified issues with the Video - Archive service starting at 16:49 UTC. The issue was resolved at 16:55 UTC. We have implemented a fix to restore archive functionality and will continue to monitor the service closely over the next few hours. We will provide updates if there are any further changes.

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