Outage in Vonage
USA MMS - degradation affecting 10DLC MMS messages to AT&T network
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 6.4-hour service degradation affecting MMS messages sent from 10DLC numbers to AT&T's network, caused by an issue with their US supplier. Users experienced missing or delayed message delivery, message receipt, and delivery receipt notifications during this period. The supplier implemented a fix and monitored the results before confirming full resolution.
We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers to AT&T network. You might experience missing or delayed MTs, MOs, or delivery receipts.
The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/15/2026 12:08AM
This incident has been resolved.
MONITORING
about 16 hours ago - at 05/14/2026 11:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 22 hours ago - at 05/14/2026 05:45PM
We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers to AT&T network. You might experience missing or delayed MTs, MOs, or delivery receipts.
The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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