Outage in Vonage
Service issue in 10DLC SMS platform
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a service issue affecting SMS delivery through their 10DLC platform that impacted outbound message delivery for customers using 10DLC numbers. The engineering team identified the root cause and applied initial mitigations before monitoring the recovery process. The service was fully restored after 4.6 hours of disruption.
Our engineering team is working to resolve the issue that may be impacting your SMS delivery using 10DLC numbers.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/20/2026 02:02PM
Vonage services are fully restored following today's interruption in 10DLC SMS services from [2026-05-12 10:00] UTC until [2026-05-20 10:00] UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
MONITORING
6 days ago - at 05/20/2026 11:09AM
Vonage services continue to show signs of recovery following today's interruption in 10DLC SMS services.
We'll continue to provide further updates here within the next 2 hours, and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
IDENTIFIED
6 days ago - at 05/20/2026 10:39AM
Our engineering team has identified the issue that may be impacting your outbound SMS delivery using 10DLC numbers and has applied initial mitigations.
We will continue to provide further updates within the next 2 hours, and once full service is restored.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
6 days ago - at 05/20/2026 09:25AM
Our engineering team is working to resolve the issue that may be impacting your SMS delivery using 10DLC numbers.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Latest Vonage outages
France SMS - Delivery degradation towards Free - 2 days ago
Voice API issue in the US Region - 4 days ago
USA MMS - Delivery degradation towards T-Mobile - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
