Outage in Vonage
Brazil SMS - Delivery degradation affecting Claro Brazil
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation specifically affecting messages sent to Claro Brazil customers for approximately 2.9 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution of the delivery issues.
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/27/2026 12:58PM
This incident has been resolved.
MONITORING
3 days ago - at 05/27/2026 12:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 05/27/2026 10:08AM
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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