Vonage experienced MMS delivery degradation specifically affecting messages sent to the Verizon network due to an issue with their carrier suppliers. The incident impacted MMS message delivery for approximately 31 hours. The issue was resolved after a fix was implemented and monitored by the carrier.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been notified by our suppliers about MMS degradation to the Verizon network.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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