Outage in Vonage
UK SMS - Degradation affecting Vodafone network
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced approximately 5 hours of SMS delivery degradation affecting the Vodafone UK network, causing delayed outbound and inbound messages as well as missing or late delivery receipts. The issue was investigated in coordination with carrier partners, with a fix implemented and monitored before full resolution was confirmed.
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network.
You may experience delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 06/16/2026 11:58PM
This incident has been resolved.
MONITORING
about 22 hours ago - at 06/16/2026 11:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 06/16/2026 07:06PM
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network.
You may experience delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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