Outage in Vonage

Honduras SMS - Delivery degradation towards Tigo network

Resolved Minor

July 30, 2026 - Started 5 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced an 11-hour SMS delivery degradation affecting messages sent to the Tigo network in Honduras. The issue was investigated in coordination with carrier partners, with a fix implemented approximately 9 hours into the incident. The incident was fully resolved shortly after.

Please be advised that we are observing message delivery degradation towards TIGO, Honduras. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 07/30/2026 05:59PM

This incident has been resolved.

MONITORING 5 days ago - at 07/30/2026 03:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 07/30/2026 06:59AM

Please be advised that we are observing message delivery degradation towards TIGO, Honduras.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

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