Vonage experienced SMS delivery degradation affecting messages sent to Spain from a subset of Long Virtual Numbers (LVNs) and other mobile terminations, lasting approximately 4.2 hours. The issue originated with a supplier and impacted outbound SMS delivery to Spanish recipients. A fix was implemented and the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been notified by our supplier about delivery degradation towards Spain using a subset of our LVNs and other MTs.
We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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