Outage in Vonage

Service issue in Voice API platform

Resolved Minor

September 07, 2026 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A minor service incident affected outbound calls to US destinations via Vonage's Voice API and SIP Trunking, impacting a small number of calls. The issue began at 15:04 UTC on September 7, 2026, and lasted approximately 1.6 hours. Full service was restored by 16:43 UTC the same day.

We are aware of an issue impacting a small number of outbound calls to US destinations via Voice API and SIP Trunking. We are actively working to resolve the issue as soon as possible. We will provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 09/07/2026 05:13PM

Vonage services have been fully restored following today’s service Voice API platform, which began at 7 Sep 2026 15:04:44 UTC. Full resolution has been confirmed effective 7 Sep 2026 16:43:18 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/].

INVESTIGATING about 11 hours ago - at 09/07/2026 03:40PM

We are aware of an issue impacting a small number of outbound calls to US destinations via Voice API and SIP Trunking. We are actively working to resolve the issue as soon as possible.
We will provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

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