Outage in Vonage
United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 5-hour SMS delivery degradation affecting outbound messages sent to all UK networks from a subset of UK Long Virtual Numbers (LVNs). The issue was investigated in coordination with carrier partners, and a fix was implemented before the incident was fully resolved.
We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/23/2026 03:56PM
This incident has been resolved.
MONITORING
4 days ago - at 09/23/2026 02:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 09/23/2026 10:57AM
We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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