Outage in Vonage
Brazil SMS - Delivery Degradation affecting Claro
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation affecting the Claro network in Brazil, lasting approximately 3 hours. The issue was investigated in coordination with carrier partners, and a fix was implemented before the incident was fully resolved. Service was confirmed restored following a short monitoring period.
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/25/2026 06:46AM
This incident has been resolved.
MONITORING
3 days ago - at 09/25/2026 06:25AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 09/25/2026 03:54AM
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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