Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Vonage

Issues impacting Customer Dashboard Aggregations for Verify v2

Resolved Minor
September 28, 2026 - Started about 15 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Vonage experienced an issue affecting Verify v2 aggregation data displayed in the Customer Dashboard, beginning at 2026-09-28 21:00 UTC. The problem prevented accurate aggregation data from being shown to customers for approximately 1.2 hours. Full service was restored by 2026-09-29 00:53 UTC.

We are currently investigating an issue impacting aggregation data for Verify v2 displayed in the Customer Dashboard starting at 2026-09-28 21:00 UTC. Our engineering team has been engaged and is actively investigating the root cause. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 09/29/2026 01:15AM

Vonage services have been fully restored following today's service interruption, which began at 2026-09-28 21:00 UTC. Full resolution has been confirmed effective 2026-09-29 00:53 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

INVESTIGATING about 15 hours ago - at 09/29/2026 12:08AM

We are currently investigating an issue impacting aggregation data for Verify v2 displayed in the Customer Dashboard starting at 2026-09-28 21:00 UTC. Our engineering team has been engaged and is actively investigating the root cause. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook