Outage in Vorco

Unplanned Event - SkyPhone Standard

Resolved Major
May 06, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Start Time: 1040 Service(s) Affected: SkyPhone Standard Customer Impact: Customers may have issues where not all phones can make/receive calls, or calls ring forever without actually ringing on a handset as expected. We apologise for any inconvenience this may cause.
Components affected
Vorco SkyPhone Standard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/06/2025 11:49PM

This incident has been resolved.

MONITORING about 2 months ago - at 05/06/2025 11:26PM

The issue appears to have been caused by a third party networking fault which has been worked around. We believe this is now resolved. If you continue to have issues, please contact support to let us know.

IDENTIFIED about 2 months ago - at 05/06/2025 11:04PM

Start Time: 1040
Service(s) Affected: SkyPhone Standard
Customer Impact: Customers may have issues where not all phones can make/receive calls, or calls ring forever without actually ringing on a handset as expected.

We apologise for any inconvenience this may cause.

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