Outage in Vorco

Unplanned Event - Issues reaching certain websites

Resolved Minor
October 13, 2025 - Started 2 days ago - Lasted 30 minutes
Official incident page

Incident Report

Start Time: 0045 Service(s) Affected: Internet Access Customer Impact: Some websites, mainly those hosted on Fastly or Akamai CDN providers, are unreachable on IPv4. IPv6 is not affected. This is due to a routing issue at another transit provider upstream from our network. The affected party has confirmed the issue and that they are actively working on it, but we don't have any ETA or more information at this time. We apologise for any inconvenience this may cause.
Components affected
Vorco Internet & WAN Access
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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/13/2025 04:09PM

We have received confirmation that the routing issue has been fixed which was impacting some CDN content, and our monitoring probes are all returning normal states.

IDENTIFIED 2 days ago - at 10/13/2025 03:47PM

Start Time: 0045
Service(s) Affected: Internet Access
Customer Impact: Some websites, mainly those hosted on Fastly or Akamai CDN providers, are unreachable on IPv4. IPv6 is not affected. This is due to a routing issue at another transit provider upstream from our network. The affected party has confirmed the issue and that they are actively working on it, but we don't have any ETA or more information at this time.

We apologise for any inconvenience this may cause.

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