Outage in voucherify
US1 - intermittent API errors
Resolved MinorIncident Report
We've been experiencing an elevated rate of API errors over the course of Saturday and Sunday. The issue would crash one of our virtual machines in the US1 cluster once every couple of hours, resulting in a burst of HTTP 500 errors until it would self-heal and stabilize just minutes later, affecting some percent of the incoming traffic. The root cause of the issue is now identified, we already have a temporary fix in place on production, and the ultimate fix is being implemented and expected to be deployed within the next hours.
Components affected
voucherify US1 - APINeed to monitor voucherify outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/10/2025 04:00PM
This incident has been resolved.
MONITORING
11 months ago - at 03/10/2025 03:16PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 03/10/2025 09:51AM
We've been experiencing an elevated rate of API errors over the course of Saturday and Sunday. The issue would crash one of our virtual machines in the US1 cluster once every couple of hours, resulting in a burst of HTTP 500 errors until it would self-heal and stabilize just minutes later, affecting some percent of the incoming traffic. The root cause of the issue is now identified, we already have a temporary fix in place on production, and the ultimate fix is being implemented and expected to be deployed within the next hours.
Latest voucherify outages
dsa1 - Partial outage - 6 days ago
deu4 - Partial outage - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
