Outage in Voxox

CloudPhone - Voice Calling Impaired

Resolved Major

July 10, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Voxox engineers are currently looking into reports from customers currently experiencing voice calling impairement.

Components affected

Voxox Voice Service

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/10/2024 07:50PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/10/2024 07:36PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 07/10/2024 07:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/10/2024 06:26PM

Voxox engineers are looking into reports of intertmittent voice impairement, for both inbound and outbound calling.

MONITORING over 1 year ago - at 07/10/2024 04:15PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 07/10/2024 04:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/10/2024 04:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/10/2024 03:58PM

Voxox engineers are currently looking into reports from customers currently experiencing voice calling impairement.

Latest Voxox outages

Cloudphone - Voice, and Portal Service Interruption - 7 months ago

CloudPhone - Calling & Account Management Impaired - 8 months ago

Voxox Voice & SMS - Services Outage - 12 months ago

CloudPhone - Calling Impairment - about 1 year ago

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