Outage in Voxox

CloudPhone - Outbound Calling Impairement

Resolved Major
September 04, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Voxox staff has received reports of outbound calls being unable to be completed by customers. Our engineers are currently investigating these complaints at this time.
Components affected
Voxox Voice Service
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 05:35PM

This incident has been resolved.

MONITORING 4 months ago - at 09/04/2024 05:18PM

Voxox engineers have identified and deployed a fix to the voice network. We will be monitoring the network as we ensure voice call stability.

INVESTIGATING 4 months ago - at 09/04/2024 04:59PM

Voxox engineering staff is continuing to look into the reports of call failures. There is no further update at this time.

INVESTIGATING 4 months ago - at 09/04/2024 03:31PM

Voxox staff has received reports of outbound calls being unable to be completed by customers. Our engineers are currently investigating these complaints at this time.

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