Outage in Voxtelesys

Partial outage affecting inbound AT&T Toll Free

Resolved Minor
October 27, 2022 - Started about 2 years ago
Official incident page

Need to monitor Voxtelesys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Voxtelesys, and never miss an outage again.
Start Free Trial

Outage Details

Starting around 2PM CDT, we were alerted of unusual inbound Toll Free traffic patterns affecting numbers provisioned with AT&T. We immediately removed AT&T by activating our disaster recovery templates that exclude AT&T. The migration took approximately 30-45 minutes for all traffic to be off of AT&T. After removing AT&T from routing, we were informed that AT&T experienced a failure at the core of their network. Once AT&T verifies a fix has been implemented, we will confirm via in-house tests and metrics before adding AT&T back to our Toll Free templates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/27/2022 11:19PM

Starting around 2PM CDT, we were alerted of unusual inbound Toll Free traffic patterns affecting numbers provisioned with AT&T. We immediately removed AT&T by activating our disaster recovery templates that exclude AT&T. The migration took approximately 30-45 minutes for all traffic to be off of AT&T.

After removing AT&T from routing, we were informed that AT&T experienced a failure at the core of their network. Once AT&T verifies a fix has been implemented, we will confirm via in-house tests and metrics before adding AT&T back to our Toll Free templates.

Latest Voxtelesys outages

Some eFax's failing to deliver - 2 months ago
DFW Data Center IP Routing Degradation - 5 months ago
Investigating SMS and Portal Connectivity Issues - 10 months ago
SLC Emergency 3CX Migration - 11 months ago
DFW Data Center IP Routing Degradation - over 1 year ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE