Outage in Voxtelesys
DFW Data Center IP Routing Degradation
Resolved Minor
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Outage Details
Components affected
Voxtelesys SIP Inbound Calling Voxtelesys Hosted 3CX Voxtelesys SIP Outbound CallingLatest Updates ( sorted recent to last )
Further investigation showed a fiber cut which has now been spliced.
Voxtelesys NOC was alerted of a downed circuit affecting our DFW datacenter. The issue was isolated to a single Tier-1 upstream transit provider, which was automatically withdrawn from routing. Within 30 seconds, alternative IP transit providers successfully rerouted the affected traffic.
We have an active trouble ticket with the implicated IP transit provider who is suspecting a potential fiber cut in Mckinney, TX.
We are continuing to monitor.
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