Outage in VTEX
Payment issues
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The fix for the issue in our Payment System has been implemented.
Users should no longer be experiencing errors when placing orders.
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
We are currently investigating an issue with our Payment System.
Our users may be experiencing issues when placing orders.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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