Is VTEX Down? Check the current VTEX status
VTEX is operational
Updated
VTEX is operational
Updated
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IsDown pulls data from VTEX's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 242 incidents since started monitoring VTEX status in June 2021.
1 day ago · lasted about 1 hour
We are currently investigating an issue in Admin dashboard metrics. Merchants may be experiencing wrong metrics while accessing their admin. Our incident response team is working to identify the root cause and implement a solution. We will send an... More details
3 days ago · lasted about 1 hour
We are currently investigating an issue in Checkout that may affect other modules. Shoppers may be experiencing errors in navigation and order placement. Our incident response team is working to identify the root cause and implement a solution. ... More details
4 days ago · lasted 17 minutes
Some merchants may be experiencing errors creating pages in Site Editor. Our incident response team identified the root cause and already implemented a solution, which will gradually be applied to affected accounts within the next minutes. Our i... More details
We've tracked and collected 242 incidents since started monitoring VTEX status
Number of Incidents
5 issues
Last incident
1 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor VTEX with maximum flexibility
IsDown monitors VTEX for major outages. A major outage is when VTEX experiences a critical issue that severely affects one or more services/regions. When VTEX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors VTEX status page for minor outages. A minor outage is when VTEX experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in VTEX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors VTEX and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
VTEX and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
VTEX isn't down. You can check VTEX status and incident details on the top of the page. IsDown continuously monitors VTEX official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VTEX is currently operational. You can check VTEX status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VTEX being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VTEX official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VTEX last outage was on December 20, 2024 with the title "Delay on admin metrics"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VTEX and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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