Is VTEX Down? What is the current status?

VTEX status is operational
Updated from VTEX official status page
VTEX not working for you?

VTEX issues reported in the last 24 hours

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Latest VTEX status updates

Degraded performance for Checkout operations

Major Resolved

about 12 hours ago · lasted about 2 hours

We are currently investigating an issue on our Payments Gateway. All accounts may be experiencing issues when placing orders in Checkout. Our incident response team is working to identify the roo...

Degraded performance for checkout operations

Major Resolved

July 09, 2024 · lasted about 6 hours

We are currently investigating an issue in our checkout modules. Users finishing the sales flow may be experiencing problems at checkout. Our incident response team is working to identify the roo...

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VTEX outages in the last 30 days

Number of Incidents

6 issues

Last incident

1 days ago

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IsDown offers an easy way to monitor VTEX with maximum flexibility

Major Outages Notifications

IsDown monitors VTEX for major outages. A major outage is when VTEX experiences a critical issue that severely affects one or more services/regions. When VTEX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors VTEX status page for minor outages. A minor outage is when VTEX experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in VTEX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors VTEX and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

VTEX and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is VTEX down today?

VTEX is currently operational. In the last 24 hours, there were 1 outages reported. IsDown continuously monitors the VTEX status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest VTEX outages, issues and problems' at the top of the page.

When was the last VTEX outage?

VTEX last outage was on July 15, 2024 with the title "Degraded performance for Checkout operations"

VTEX not working for you? How do I know if VTEX is down?
How can I check VTEX status and outages?
Why use IsDown to monitor VTEX instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VTEX and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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