VTEX status updated
VTEX Checkout is working normally
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This chart shows the number of user-reported issues for VTEX Checkout service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report VTEX Checkout is down. The map shows recent VTEX Checkout outages from around the world.
Checkout Outage MapFull incident reports for recent VTEX Checkout outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
This incident has no impact on the sales flow; customers can place orders without any issues.
Mer...
|
Oct 17, 2023 at 10:27 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Oct 17, 2023 at 02:11 PM UTC
|
about 2 hours |
|
We are investigating increased error rates in our platform.
|
Aug 30, 2023 at 03:30 PM UTC
|
41 minutes |
|
We are investigating intermittent errors in geocoordinates availability calculations in our Logis...
|
Aug 29, 2023 at 06:46 PM UTC
|
about 1 hour |
|
The issue has been identified and a fix is being implemented.
|
Aug 24, 2023 at 09:21 PM UTC
|
about 1 hour |
|
We are investigating intermittent loading errors in the payment step of Checkout for some accounts.
|
Aug 17, 2023 at 03:18 PM UTC
|
about 6 hours |
|
Our monitoring systems detected an abnormal level of 429 errors from the Rates and Benefits modul...
|
Aug 09, 2023 at 09:31 AM UTC
|
about 1 hour |
|
We are investigating increased error rates in gift card transactions.
|
Aug 02, 2023 at 08:56 PM UTC
|
about 1 hour |
|
We recently experienced a partial degradation in our sales flow, resulting in an approximate impa...
|
Jul 19, 2023 at 07:48 PM UTC
|
about 1 hour |
|
We are investigating increased error rates in our platform.
|
Jul 13, 2023 at 03:09 PM UTC
|
about 8 hours |
VTEX Checkout isn't down. You can check VTEX Checkout status and incident details on the top of the page. IsDown continuously monitors VTEX Checkout official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VTEX Checkout is currently operational. You can check VTEX Checkout status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VTEX Checkout being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VTEX Checkout official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VTEX Checkout last outage was on October 17, 2023 with the title "Errors on orders indexing"
IsDown has tracked 47 VTEX Checkout incidents since June 2021.
Check the VTEX Checkout status at the top of this page. IsDown combines official status page data with user reports to show whether VTEX Checkout is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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