VTEX Checkout Status. Is VTEX Checkout Down?
Check if VTEX Checkout is down, official outages, user-reported issues, and outages map.
Is VTEX Checkout down right now?
VTEX status updated
a few minutes ago
VTEX Checkout is working normally
IsDown checked VTEX Checkout status on at , and appears to be operational. We've received 0 user reports in the past 24 hours.
IsDown collects in real-time VTEX Checkout status data from official sources and user reports.
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VTEX Checkout service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
VTEX Checkout recent outages and downtime history
IsDown has tracked 47 incidents for VTEX Checkout since started monitoring VTEX status in June 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VTEX Checkout outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 17, 2023
06:27 PM EDT
|
Minor
This incident has no impact on the sales flow; customers can place orders without any issues.
Mer...
|
about 2 hours |
|
Oct 17, 2023
10:11 AM EDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Aug 30, 2023
11:30 AM EDT
|
Minor
We are investigating increased error rates in our platform.
|
41 minutes |
|
Aug 29, 2023
02:46 PM EDT
|
Minor
We are investigating intermittent errors in geocoordinates availability calculations in our Logis...
|
about 1 hour |
|
Aug 24, 2023
05:21 PM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 1 hour |
|
Aug 17, 2023
11:18 AM EDT
|
Minor
We are investigating intermittent loading errors in the payment step of Checkout for some accounts.
|
about 6 hours |
|
Aug 09, 2023
05:31 AM EDT
|
Major
Our monitoring systems detected an abnormal level of 429 errors from the Rates and Benefits modul...
|
about 1 hour |
|
Aug 02, 2023
04:56 PM EDT
|
Minor
We are investigating increased error rates in gift card transactions.
|
about 1 hour |
|
Jul 19, 2023
03:48 PM EDT
|
Minor
We recently experienced a partial degradation in our sales flow, resulting in an approximate impa...
|
about 1 hour |
|
Jul 13, 2023
11:09 AM EDT
|
Major
We are investigating increased error rates in our platform.
|
about 8 hours |
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User comments about VTEX Checkout status
See what users are saying about VTEX Checkout issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Checkout component handles the shopping cart and payment processing, facilitating secure and efficient transactions within the VTEX e-commerce platform.
Monitoring VTEX since June 2021
Checkout is part of VTEX. Check the VTEX's status.
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Reach out in social media at X account.
Support at website.
Check their status page.
0 incidents in 2025
