What is VTEX Checkout current status?

VTEX Checkout is currently operational. You can check VTEX Checkout status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check VTEX Checkout status?

You can use IsDown service or go to VTEX official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when VTEX Checkout is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when VTEX Checkout has issues. VTEX official status page might also offer notification options such as email, SMS, or Slack.

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VTEX Checkout Status. Is VTEX Checkout Down?

Q: Is VTEX Checkout down today?

VTEX Checkout was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the VTEX status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest VTEX Checkout outages, issues and problems' at the top of the page.

Check if VTEX Checkout is down, official outages, user-reported issues, and outages map.

Is VTEX Checkout down right now?

VTEX Checkout is working normally

IsDown checked VTEX Checkout status on January 13, 2026 at 05:06 PM EST, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time VTEX Checkout status data from official sources and user reports.

Checkout is a component of VTEX ›

VTEX Checkout service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View VTEX Reports Map

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User reports for VTEX Checkout

See what users are saying about VTEX Checkout issues that impacted them and how they are affected by the outage.

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VTEX Checkout outages and downtime history

IsDown has tracked 47 incidents for VTEX Checkout since started monitoring VTEX status in June 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VTEX Checkout outages and also issues that we're started by a spike in crowdsource reports.

Minor about 2 hours

Errors on orders indexing

Oct 17, 2023 at 06:27 PM

Major about 2 hours

Partial outage of Sales Flow

Oct 17, 2023 at 10:11 AM

Minor 41 minutes

Elevated Errors

Aug 30, 2023 at 11:30 AM

Minor about 1 hour

Errors in inventory availability calculation based on geocoordinates

Aug 29, 2023 at 02:46 PM

Minor about 1 hour

Elevated Errors Rate in Navigation flow

Aug 24, 2023 at 05:21 PM

Minor about 6 hours

Intermittent loading errors in credit card payments

Aug 17, 2023 at 11:18 AM

Major about 1 hour

Partial Degradation in Orders

Aug 09, 2023 at 05:31 AM

Minor about 1 hour

Increased errors in gift card transactions

Aug 02, 2023 at 04:56 PM

Minor about 1 hour

Partial degradation in Sales Flow

Jul 19, 2023 at 03:48 PM

Major about 8 hours

Global Outage in the Platform

Jul 13, 2023 at 11:09 AM

Date	Incident	Duration
Oct 17, 2023 06:27 PM EDT	Minor Errors on orders indexing This incident has no impact on the sales flow; customers can place orders without any issues. Mer...	about 2 hours
Oct 17, 2023 10:11 AM EDT	Major Partial outage of Sales Flow We are currently investigating this issue.	about 2 hours
Aug 30, 2023 11:30 AM EDT	Minor Elevated Errors We are investigating increased error rates in our platform.	41 minutes
Aug 29, 2023 02:46 PM EDT	Minor Errors in inventory availability calculation based on geocoordinates We are investigating intermittent errors in geocoordinates availability calculations in our Logis...	about 1 hour
Aug 24, 2023 05:21 PM EDT	Minor Elevated Errors Rate in Navigation flow The issue has been identified and a fix is being implemented.	about 1 hour
Aug 17, 2023 11:18 AM EDT	Minor Intermittent loading errors in credit card payments We are investigating intermittent loading errors in the payment step of Checkout for some accounts.	about 6 hours
Aug 09, 2023 05:31 AM EDT	Major Partial Degradation in Orders Our monitoring systems detected an abnormal level of 429 errors from the Rates and Benefits modul...	about 1 hour
Aug 02, 2023 04:56 PM EDT	Minor Increased errors in gift card transactions We are investigating increased error rates in gift card transactions.	about 1 hour
Jul 19, 2023 03:48 PM EDT	Minor Partial degradation in Sales Flow We recently experienced a partial degradation in our sales flow, resulting in an approximate impa...	about 1 hour
Jul 13, 2023 11:09 AM EDT	Major Global Outage in the Platform We are investigating increased error rates in our platform.	about 8 hours

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Frequently Asked Questions

Is VTEX Checkout down today?

VTEX Checkout isn't down. You can check VTEX Checkout status and incident details on the top of the page. IsDown continuously monitors VTEX Checkout official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current VTEX Checkout status?

VTEX Checkout is currently operational. You can check VTEX Checkout status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VTEX Checkout outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VTEX Checkout down today or just slow?

Currently there's no report of VTEX Checkout being slow. Check on the top of the page if there are any reported problems by other users.

How are VTEX Checkout outages detected?

IsDown monitors the VTEX Checkout official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VTEX Checkout having an outage right now?

VTEX Checkout last outage was on October 17, 2023 with the title "Errors on orders indexing"

How IsDown compares to DownDetector when monitoring VTEX?

IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

VTEX Checkout Status. Is VTEX Checkout Down?

Is VTEX Checkout down right now?

VTEX Checkout not working for you?

VTEX Checkout service health. Issues reported in the last 24 hours

View VTEX Reports Map

Be the first to know when VTEX Checkout goes down

User reports for VTEX Checkout

VTEX Checkout outages and downtime history

Be the first to know when VTEX Checkout goes down

Frequently Asked Questions

Is VTEX Checkout down today?

What is the current VTEX Checkout status?

Is there a VTEX Checkout outage now?

Is VTEX Checkout down today or just slow?

How are VTEX Checkout outages detected?

Is VTEX Checkout having an outage right now?

How IsDown compares to DownDetector when monitoring VTEX?

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