Is VTEX Checkout Down?

Live VTEX Checkout status. See if VTEX Checkout is down, view recent outages, and get real-time alerts when problems start.

What is VTEX Checkout current status?

VTEX Checkout is operational

IsDown pulls data from VTEX's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

VTEX Checkout not working for you?

VTEX Checkout issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

VTEX Checkout outage history

IsDown has tracked 47 incidents for VTEX Checkout since started monitoring VTEX status in June 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Oct 17 2023

    over 1 year ago · lasted about 2 hours

    This incident has no impact on the sales flow; customers can place orders without any issues. Merchants will notice a slowdown in order indexing, status changes, and details. We’re currently fixing an issue in OMS and we’ll keep you posted as soon...

  • Oct 17 2023

    over 1 year ago · lasted about 2 hours

    We are currently investigating this issue.

  • Aug 30 2023

    almost 2 years ago · lasted 41 minutes

    We are investigating increased error rates in our platform.

  • Jun 2021 ...
    IsDown started monitoring VTEX status

    We've tracked and collected 47 incidents for VTEX Checkout since started monitoring VTEX status

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Frequently Asked Questions

Is VTEX Checkout down today?

VTEX Checkout isn't down. You can check VTEX Checkout status and incident details on the top of the page. IsDown continuously monitors VTEX Checkout official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current VTEX Checkout status?

VTEX Checkout is currently operational. You can check VTEX Checkout status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VTEX Checkout outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VTEX Checkout slow today?

Currently there's no report of VTEX Checkout being slow. Check on the top of the page if there are any reported problems by other users.

How are VTEX Checkout outages detected?

IsDown monitors the VTEX Checkout official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last VTEX Checkout outage?

VTEX Checkout last outage was on October 17, 2023 with the title "Errors on orders indexing"

VTEX not working for you? How do I know if VTEX is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about VTEX status changes?

IsDown offers an easy way to monitor VTEX with maximum flexibility

Major Outages Notifications

IsDown monitors Checkout for major outages. A major outage is when Checkout experiences a critical issue that severely affects one or more services/regions. When VTEX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors VTEX status page for minor outages. A minor outage is when Checkout experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in VTEX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors VTEX and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

VTEX and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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