Outage in VTEX
Elevated Errors
Resolved Minor
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Outage Details
We are investigating increased error rates in our platform.
Components affected
VTEX CheckoutLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 08/30/2023 04:08PM
This incident has been resolved.
We will provide more information about what caused this issue shortly.
IDENTIFIED
almost 2 years ago - at 08/30/2023 03:48PM
We identified elevated errors started at 15:11 UTC and ceased at 15:35 UTC.
Our team is currently performing multiple lines of investigation to understand what caused this issue, but sales flow is no longer affected.
INVESTIGATING
almost 2 years ago - at 08/30/2023 03:40PM
Our metrics are going back to normal. We continue investigating the issue.
INVESTIGATING
almost 2 years ago - at 08/30/2023 03:30PM
We are investigating increased error rates in our platform.
Latest VTEX outages
NPM outage affecting VTEX IO deployments - 1 day ago
Increased errors in Checkout and Order Management - about 1 month ago
CMS banners not working properly - about 1 month ago
Increased errors in VTEX IO - 3 months ago
API Gateway outage - 4 months ago
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