What is VTEX WebStore current status?

VTEX WebStore is currently operational. You can check VTEX WebStore status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check VTEX WebStore status?

You can use IsDown service or go to VTEX official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when VTEX WebStore is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when VTEX WebStore has issues. VTEX official status page might also offer notification options such as email, SMS, or Slack.

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VTEX status updated 1 minute 37 seconds ago

VTEX WebStore Status. Is VTEX WebStore Down?

Q: Is VTEX WebStore down today?

VTEX WebStore was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the VTEX status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest VTEX WebStore outages, issues and problems' at the top of the page.

Check if VTEX WebStore is down, official outages, user-reported issues, and outages map.

Is VTEX WebStore down right now?

VTEX WebStore is working normally

IsDown checked VTEX WebStore status on January 13, 2026 at 02:30 PM EST, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time VTEX WebStore status data from official sources and user reports.

WebStore is a component of VTEX ›

VTEX WebStore service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View VTEX Reports Map

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User reports for VTEX WebStore

See what users are saying about VTEX WebStore issues that impacted them and how they are affected by the outage.

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VTEX WebStore outages and downtime history

IsDown has tracked 39 incidents for VTEX WebStore since started monitoring VTEX status in June 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VTEX WebStore outages and also issues that we're started by a spike in crowdsource reports.

Minor about 2 hours

Errors on orders indexing

Oct 17, 2023 at 06:27 PM

Major about 2 hours

Partial outage of Sales Flow

Oct 17, 2023 at 10:11 AM

Minor 40 minutes

Degraded performance in VTEX IO stores

Sep 21, 2023 at 06:00 PM

Major about 1 hour

Elevated error rates in Store Framework stores

Aug 28, 2023 at 04:21 PM

Minor about 1 hour

Elevated Errors Rate in Navigation flow

Aug 24, 2023 at 05:21 PM

Major about 6 hours

Elevated 5xx Errors Rate in Navigation flow

Aug 24, 2023 at 03:58 AM

Major 42 minutes

Elevated errors with IO stores navigation

Aug 17, 2023 at 05:19 AM

Major about 8 hours

Global Outage in the Platform

Jul 13, 2023 at 11:09 AM

Major about 4 hours

Elevated Errors in the Platform

Jul 12, 2023 at 04:58 PM

Major about 1 hour

Degraded user experience for shoppers

Jun 30, 2023 at 09:48 AM

Date	Incident	Duration
Oct 17, 2023 06:27 PM EDT	Minor Errors on orders indexing This incident has no impact on the sales flow; customers can place orders without any issues. Mer...	about 2 hours
Oct 17, 2023 10:11 AM EDT	Major Partial outage of Sales Flow We are currently investigating this issue.	about 2 hours
Sep 21, 2023 06:00 PM EDT	Minor Degraded performance in VTEX IO stores We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shop...	40 minutes
Aug 28, 2023 04:21 PM EDT	Major Elevated error rates in Store Framework stores We are investigating increased error rates in our platform.	about 1 hour
Aug 24, 2023 05:21 PM EDT	Minor Elevated Errors Rate in Navigation flow The issue has been identified and a fix is being implemented.	about 1 hour
Aug 24, 2023 03:58 AM EDT	Major Elevated 5xx Errors Rate in Navigation flow We are investigating an increase of 7% in 5xx error rates on our storefront platform.	about 6 hours
Aug 17, 2023 05:19 AM EDT	Major Elevated errors with IO stores navigation We are investigating an increased error rate in our IO platform. We'll add updates here as the in...	42 minutes
Jul 13, 2023 11:09 AM EDT	Major Global Outage in the Platform We are investigating increased error rates in our platform.	about 8 hours
Jul 12, 2023 04:58 PM EDT	Major Elevated Errors in the Platform We are currently investigating this issue.	about 4 hours
Jun 30, 2023 09:48 AM EDT	Major Degraded user experience for shoppers We are currently investigating this issue.	about 1 hour

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Frequently Asked Questions

Is VTEX WebStore down today?

VTEX WebStore isn't down. You can check VTEX WebStore status and incident details on the top of the page. IsDown continuously monitors VTEX WebStore official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current VTEX WebStore status?

VTEX WebStore is currently operational. You can check VTEX WebStore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VTEX WebStore outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VTEX WebStore down today or just slow?

Currently there's no report of VTEX WebStore being slow. Check on the top of the page if there are any reported problems by other users.

How are VTEX WebStore outages detected?

IsDown monitors the VTEX WebStore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VTEX WebStore having an outage right now?

VTEX WebStore last outage was on October 17, 2023 with the title "Errors on orders indexing"

How IsDown compares to DownDetector when monitoring VTEX?

IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

VTEX WebStore Status. Is VTEX WebStore Down?

Is VTEX WebStore down right now?

VTEX WebStore not working for you?

VTEX WebStore service health. Issues reported in the last 24 hours

View VTEX Reports Map

Be the first to know when VTEX WebStore goes down

User reports for VTEX WebStore

VTEX WebStore outages and downtime history

Be the first to know when VTEX WebStore goes down

Frequently Asked Questions

Is VTEX WebStore down today?

What is the current VTEX WebStore status?

Is there a VTEX WebStore outage now?

Is VTEX WebStore down today or just slow?

How are VTEX WebStore outages detected?

Is VTEX WebStore having an outage right now?

How IsDown compares to DownDetector when monitoring VTEX?

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