Check if VTEX WebStore is down, recent outages, user-reported issues, and outages map.
VTEX WebStore is working normally
Last checked from VTEX's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents for VTEX WebStore since started monitoring VTEX status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
almost 2 years ago · lasted about 2 hours
This incident has no impact on the sales flow; customers can place orders without any issues. Merchants will notice a slowdown in order indexing, status changes, and details. We’re currently fixing an issue in OMS and we’ll keep you posted as soon...
almost 2 years ago · lasted about 2 hours
We are currently investigating this issue.
almost 2 years ago · lasted 40 minutes
We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shoppers may experience delays and see intermittent error pages during navigation.
We've tracked and collected 39 incidents for VTEX WebStore since started monitoring VTEX status
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Stay Ahead of VTEX Outages
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Services commonly monitored together with VTEX
VTEX WebStore isn't down. You can check VTEX WebStore status and incident details on the top of the page. IsDown continuously monitors VTEX WebStore official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VTEX WebStore is currently operational. You can check VTEX WebStore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VTEX WebStore being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VTEX WebStore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VTEX WebStore last outage was on October 18, 2023 with the title "Errors on orders indexing"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor VTEX with maximum flexibility
IsDown monitors WebStore for major outages. A major outage is when WebStore experiences a critical issue that severely affects one or more services/regions. When VTEX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors VTEX status page for minor outages. A minor outage is when WebStore experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in VTEX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors VTEX and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
VTEX and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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