What is VTEX WebStore current status?

VTEX WebStore is currently operational. You can check VTEX WebStore status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check VTEX WebStore status?

You can use IsDown service or go to VTEX official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when VTEX WebStore is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when VTEX WebStore has issues. VTEX official status page might also offer notification options such as email, SMS, or Slack.

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Is VTEX WebStore Down? Check current status

Q: Is VTEX WebStore down today?

VTEX WebStore was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the VTEX status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest VTEX WebStore outages, issues and problems' at the top of the page.

Check if VTEX WebStore is down, official outages, user-reported issues, and outages map.

Current VTEX WebStore status

VTEX WebStore is working normally

Updated from VTEX official status page a few minutes ago

WebStore is a component of VTEX ›

VTEX WebStore service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View VTEX Reports Map

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VTEX WebStore recent outages and downtime history

IsDown has tracked 39 incidents for VTEX WebStore since started monitoring VTEX status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VTEX WebStore outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 18, 2023 12:27 AM CEST	Minor Errors on orders indexing This incident has no impact on the sales flow; customers can place orders without any issues. Mer...	about 2 hours
Oct 17, 2023 04:11 PM CEST	Major Partial outage of Sales Flow We are currently investigating this issue.	about 2 hours
Sep 22, 2023 12:00 AM CEST	Minor Degraded performance in VTEX IO stores We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shop...	40 minutes
Aug 28, 2023 10:21 PM CEST	Major Elevated error rates in Store Framework stores We are investigating increased error rates in our platform.	about 1 hour
Aug 24, 2023 11:21 PM CEST	Minor Elevated Errors Rate in Navigation flow The issue has been identified and a fix is being implemented.	about 1 hour
Aug 24, 2023 09:58 AM CEST	Major Elevated 5xx Errors Rate in Navigation flow We are investigating an increase of 7% in 5xx error rates on our storefront platform.	about 6 hours
Aug 17, 2023 11:19 AM CEST	Major Elevated errors with IO stores navigation We are investigating an increased error rate in our IO platform. We'll add updates here as the in...	42 minutes
Jul 13, 2023 05:09 PM CEST	Major Global Outage in the Platform We are investigating increased error rates in our platform.	about 8 hours
Jul 12, 2023 10:58 PM CEST	Major Elevated Errors in the Platform We are currently investigating this issue.	about 4 hours
Jun 30, 2023 03:48 PM CEST	Major Degraded user experience for shoppers We are currently investigating this issue.	about 1 hour

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User comments about VTEX WebStore status

See what users are saying about VTEX WebStore issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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WebStore is a component of VTEX that enables the creation and management of customizable, scalable online storefronts.

Monitoring VTEX since June 2021

WebStore is part of VTEX. Check the VTEX's status.

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0 incidents in 2025

Frequently Asked Questions

Is VTEX WebStore down today?

VTEX WebStore isn't down. You can check VTEX WebStore status and incident details on the top of the page. IsDown continuously monitors VTEX WebStore official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current VTEX WebStore status?

VTEX WebStore is currently operational. You can check VTEX WebStore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VTEX WebStore outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VTEX WebStore down today or just slow?

Currently there's no report of VTEX WebStore being slow. Check on the top of the page if there are any reported problems by other users.

How are VTEX WebStore outages detected?

IsDown monitors the VTEX WebStore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VTEX WebStore having an outage right now?

VTEX WebStore last outage was on October 18, 2023 with the title "Errors on orders indexing"

How IsDown compares to DownDetector when monitoring VTEX?

IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.