VTEX WebStore Status
Check if VTEX WebStore is down, recent outages, user-reported issues, and outages map.
Is VTEX WebStore down right now?
VTEX WebStore is working normally
Last checked from VTEX's status page a few minutes ago
Check if VTEX WebStore is down, recent outages, user-reported issues, and outages map.
VTEX WebStore is working normally
Last checked from VTEX's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents for VTEX WebStore since started monitoring VTEX status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 18, 2023
12:27 AM CEST
|
Minor | Errors on orders indexing | about 2 hours |
|
Oct 17, 2023
04:11 PM CEST
|
Major | Partial outage of Sales Flow | about 2 hours |
|
Sep 22, 2023
12:00 AM CEST
|
Minor | Degraded performance in VTEX IO stores | 40 minutes |
|
Aug 28, 2023
10:21 PM CEST
|
Major | Elevated error rates in Store Framework stores | about 1 hour |
|
Aug 24, 2023
11:21 PM CEST
|
Minor | Elevated Errors Rate in Navigation flow | about 1 hour |
|
Aug 24, 2023
09:58 AM CEST
|
Major | Elevated 5xx Errors Rate in Navigation flow | about 6 hours |
|
Aug 17, 2023
11:19 AM CEST
|
Major | Elevated errors with IO stores navigation | 42 minutes |
|
Jul 13, 2023
05:09 PM CEST
|
Major | Global Outage in the Platform | about 8 hours |
|
Jul 12, 2023
10:58 PM CEST
|
Major | Elevated Errors in the Platform | about 4 hours |
|
Jun 30, 2023
03:48 PM CEST
|
Major | Degraded user experience for shoppers | about 1 hour |
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Services commonly monitored together with VTEX
VTEX WebStore isn't down. You can check VTEX WebStore status and incident details on the top of the page. IsDown continuously monitors VTEX WebStore official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VTEX WebStore is currently operational. You can check VTEX WebStore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VTEX WebStore being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VTEX WebStore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VTEX WebStore last outage was on October 18, 2023 with the title "Errors on orders indexing"
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor VTEX with maximum flexibility
IsDown monitors WebStore for major outages. A major outage is when WebStore experiences a critical issue that severely affects one or more services/regions. When VTEX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors VTEX status page for minor outages. A minor outage is when WebStore experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in VTEX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors VTEX and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
VTEX and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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