Check if VTEX Internal Modules is down, official outages, user-reported issues, and outages map.
VTEX Internal Modules is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 30 incidents for VTEX Internal Modules since started monitoring VTEX status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VTEX Internal Modules outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 17, 2023 06:27 PM EDT | 
                                              
                                                Minor
                                              
                                             This incident has no impact on the sales flow; customers can place orders without any issues.
Mer...
                                             | about 2 hours | 
| Oct 17, 2023 10:11 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 2 hours | 
| Aug 24, 2023 05:21 PM EDT | 
                                              
                                                Minor
                                              
                                             The issue has been identified and a fix is being implemented.
                                             | about 1 hour | 
| Aug 23, 2023 05:37 PM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating an increase in transactions with authorization errors in the MercadoPagoV1 p...
                                             | about 3 hours | 
| Aug 03, 2023 09:08 AM EDT | 
                                              
                                                Minor
                                              
                                             An internal component of our MasterData is partially degraded, and some customers are experiencin...
                                             | about 12 hours | 
| Aug 01, 2023 09:15 AM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating extended delays when reindexing products in Intelligent Search.
                                             | about 4 hours | 
| Jul 13, 2023 11:09 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating increased error rates in our platform.
                                             | about 8 hours | 
| Jul 12, 2023 04:58 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 4 hours | 
| Mar 31, 2023 06:58 AM EDT | 
                                              
                                                Minor
                                              
                                             We have identified high latency on the VTEX IO development environment caused by an underlying in...
                                             | about 2 hours | 
| Mar 13, 2023 03:27 PM EDT | 
                                              
                                                Minor
                                              
                                             We have identified an increase of delays to update product prices. We are working to clean our ca...
                                             | about 2 hours | 
 
    See what users are saying about VTEX Internal Modules issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring VTEX since June 2021
Internal Modules is part of VTEX. Check the VTEX's status.
0 incidents in 2025
VTEX Internal Modules isn't down. You can check VTEX Internal Modules status and incident details on the top of the page. IsDown continuously monitors VTEX Internal Modules official status page every few minutes. In the last 24 hours, there were 1 outages reported.
VTEX Internal Modules is currently operational. You can check VTEX Internal Modules status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VTEX Internal Modules being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VTEX Internal Modules official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VTEX Internal Modules last outage was on October 17, 2023 with the title "Errors on orders indexing"
IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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