Outage in VTEX

High Latency experienced on VTEX IO Development Environment

Resolved Minor
March 31, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified high latency on the VTEX IO development environment caused by an underlying infrastructure resource. We are working to mitigate this issue.
Components affected
VTEX Internal Modules

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/31/2023 12:23PM

We can confirm that the incident was mitigated and operations on VTEX IO development environments are back to normal.

MONITORING over 2 years ago - at 03/31/2023 11:21AM

We applied changes to the development environment and are monitoring the metrics returning to normal levels.

IDENTIFIED over 2 years ago - at 03/31/2023 10:58AM

We have identified high latency on the VTEX IO development environment caused by an underlying infrastructure resource. We are working to mitigate this issue.

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