Outage in W. W. Norton & Company
Intermittent digital product issue on wwnorton.com
Resolved MajorIncident Report
We are investigating an intermittent issue where digital products are not appearing in the customer dashboard. We will post updates here. If you are experiencing this issue, please contact support.wwnorton.com/request for help.
Components affected
W. W. Norton & Company wwnorton.com (main website)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 06/30/2026 11:33PM
This issue has been resolved. If you experience any further issue accessing your digital products, please contact support.wwnorton.com/request.
INVESTIGATING
17 days ago - at 06/30/2026 07:34PM
We are investigating an intermittent issue where digital products are not appearing in the customer dashboard. We will post updates here. If you are experiencing this issue, please contact support.wwnorton.com/request for help.
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