Outage in W. W. Norton & Company
Loading and log-in issue with Norton Courseware
Resolved MinorIncident Report
We are currently investigating an issue with loading time and user logins across Norton products and courseware. We will post updates here as we work to resolve it.
Components affected
W. W. Norton & Company wwnorton.com (main website) W. W. Norton & Company Norton Ebooks W. W. Norton & Company Norton Illumine W. W. Norton & Company InQuizitive W. W. Norton & Company Smartwork5 W. W. Norton & Company Norton Testmaker W. W. Norton & Company Additional Digital ResourcesTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 08/28/2026 05:04PM
We have resolved this issue and will continue to closely monitor digital products. If you need additional help, please contact support.wwnorton.com/request
MONITORING
19 days ago - at 08/27/2026 08:44PM
We are monitoring the fixes we've put in place to improve the login and loading for digital products. If you are experiencing any access issues, please contact our team via support.wwnorton.com/request.
INVESTIGATING
19 days ago - at 08/27/2026 04:36PM
We are currently investigating an issue with loading time and user logins across Norton products and courseware. We will post updates here as we work to resolve it.
Latest W. W. Norton & Company outages
Loading Impact Across Norton Courseware - 20 days ago
Purchasing issue on wwnorton.com - 29 days ago
Grade sending issues with Canvas courses - about 1 month ago
Credit card purchases failing - 2 months ago
Purchase failures on wwnorton.com - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
