Outage in WatchGuard

2024-12-18 - GLOBAL - Issues with New Product Activations

Resolved Major
December 19, 2024 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports of issues with new product activations showing in WatchGuard Cloud. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hours, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/19/2024 03:30AM

We are no longer experiencing issues with the product activations and this incident is now resolved. We apologize for any impact this may have had.

MONITORING 12 days ago - at 12/19/2024 03:14AM

The fix has been implemented and we're no longer experiencing issues. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.

IDENTIFIED 12 days ago - at 12/19/2024 02:51AM

We have identified the issue and are working on a fix. We'll post our next update in 1 hour, if not sooner.

INVESTIGATING 12 days ago - at 12/19/2024 01:38AM

We're investigating reports of issues with new product activations showing in WatchGuard Cloud. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hours, if not sooner.

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