Outage in WatchGuard

2025-01-06 - GLOBAL - Slowness issues with WatchGuard business sites

Resolved Major
January 06, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We're investigating reports of slowness issues with WatchGuard business sites. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
Components affected
WatchGuard Support Case Portal:::CORE WatchGuard Technical Search:::CORE WatchGuard Learning Center:::CORE
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2025 10:53PM

This incident is now resolved.

MONITORING 1 day ago - at 01/06/2025 10:20PM

All services have been restored, and we are no longer experiencing slowness. We will continue to monitor to ensure stability. We apologize for any impact this may have had.

IDENTIFIED 1 day ago - at 01/06/2025 09:05PM

We've identified that the slowness is now due to an outage experienced by one of our vendors. Our teams are still working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hour, if not sooner.

IDENTIFIED 1 day ago - at 01/06/2025 08:27PM

We've identified that the slowness is due to performance degradation experienced by one of our vendors. Our teams are still working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.

INVESTIGATING 1 day ago - at 01/06/2025 07:26PM

We're investigating reports of slowness issues with WatchGuard business sites. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.

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