Outage in WatchGuard
2026-08-13 - GLOBAL - Agent Installer Download Errors (Aether/Cytomic)
Resolved MinorIncident Report
Summary AI Generated
WatchGuard's Aether/Cytomic services experienced Agent Installer download errors originating from the Console service on August 13, 2026. The incident lasted approximately 1.4 hours, during which users were unable to successfully download Agent Installers. The root cause was identified and resolved, with services returning to normal operation by 11:52 UTC.
We're investigating alerts related to Agent Installer download errors from the Console service. Once we determine the impact and scope of these errors, we'll provide our next update within 30 minutes, or sooner if more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/13/2026 11:52AM
We are no longer experiencing reports of Agent Installer download errors affecting Aether/Cytomic services, and this incident is now resolved. The service is operating normally at this time.
IDENTIFIED
7 days ago - at 08/13/2026 10:40AM
We continue to work on reports of Agent Installer download errors affecting Aether/Cytomic services and have identified the issue. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
7 days ago - at 08/13/2026 10:29AM
We're investigating alerts related to Agent Installer download errors from the Console service. Once we determine the impact and scope of these errors, we'll provide our next update within 30 minutes, or sooner if more information becomes available.
Latest WatchGuard outages
2026-08-17 - Global - Partner Portal Login - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
