Outage in WatchGuard

2026-08-17 - Global - Partner Portal Login

Resolved Major

August 17, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

WatchGuard's Partner Portal experienced login errors for approximately 1.5 hours on August 17, 2026, preventing users from accessing the portal. The issue was traced to dormant partner accounts causing authentication failures. Normal service was restored and the incident resolved by 16:36 UTC.

We're investigating errors logging into our Partner Portal. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 08/17/2026 04:36PM

We are no longer experiencing errors logging into our Partner Portal and this event is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.

MONITORING 2 days ago - at 08/17/2026 04:09PM

Our systems show that errors logging into our Partner Portal are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 2 days ago - at 08/17/2026 03:21PM

We continue to work on errors when logging into our Partner Portal and have identified the issue to be related to dormant partner accounts. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

INVESTIGATING 2 days ago - at 08/17/2026 03:09PM

We're investigating errors logging into our Partner Portal. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.

Latest WatchGuard outages

2026-08-17 - Global - Panda Endpoint Security: Console - 2 days ago

2026-08-13 - EMEA - Issues with Deploying Firebox Configurations - 6 days ago

2026-08-11 - Global - Issue with RAI Dashboard statistics - 7 days ago

2026-08-13 - GLOBAL - Agent Installer Download Errors (Aether/Cytomic) - 7 days ago

2026-08-11 - Global - Issue with RAI Dashboard statistics - 8 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook