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Outage in WatchGuard

2026-08-26 - EMEA - EPDR Endpoint console under Monitoring/Endpoint Security not available

Resolved Major
August 26, 2026 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

On August 26, 2026, WatchGuard's EPDR Endpoint console under Monitoring/Endpoint Security was unavailable for approximately 1.3 hours, affecting users in the EMEA region. The issue was identified and actively worked on by WatchGuard's teams before alerts began returning to normal. The incident was fully resolved by 12:09 UTC, with the service confirmed to be operating normally.

We're investigating alerts on Endpoint console service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 08/26/2026 12:09PM

We are no longer experiencing alerts on Endpoint console service and this incident is now resolved. The service is operating normally at this time.

MONITORING 14 days ago - at 08/26/2026 11:40AM

Our systems show alerts on Endpoint console service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 14 days ago - at 08/26/2026 11:39AM

We continue to work on alerts on Endpoint console service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 14 days ago - at 08/26/2026 11:28AM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

INVESTIGATING 14 days ago - at 08/26/2026 10:55AM

We're investigating alerts on Endpoint console service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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