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Outage in WatchGuard

2026-08-24 - AMER - Issues with Firebox Configurations

Resolved Minor
August 24, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Users in the AMER region experienced errors when attempting to view Firebox configurations in WatchGuard Cloud. The incident lasted approximately one hour, affecting Firebox Configuration access. The team resolved the issue by deploying access rule mitigations, restoring normal Firebox Management operations.

We’re investigating reports of errors when attempting to view Firebox configurations in WatchGuard Cloud. Once we determine the impact and scope of these potential issues, we’ll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Firebox Configuration:::AMER

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/24/2026 08:13PM

We are no longer experiencing reports of errors when attempting to view Firebox configurations in WatchGuard Cloud, and this incident is now resolved. Firebox Management in WatchGuard Cloud is operating normally at this time.

MONITORING 16 days ago - at 08/24/2026 07:40PM

Our team has identified and deployed access rule mitigations for the errors encountered when attempting to view Firebox configurations in WatchGuard Cloud. We’ll continue to monitor the service to ensure system stability. We’ll post our next update in 30 minutes, if not sooner.

INVESTIGATING 16 days ago - at 08/24/2026 07:15PM

We’re investigating reports of errors when attempting to view Firebox configurations in WatchGuard Cloud. Once we determine the impact and scope of these potential issues, we’ll post our next update in 30 minutes, if not sooner.

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