Outage in Waterford Research Institute

Increase in errors during authentication attempts

Resolved Minor
October 06, 2021 - Started about 4 years ago
Official incident page

Incident Report

Some students and teachers are experiencing 500 errors while attempting to authenticate we are currently investigating cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 10/06/2021 06:24PM

This incident has been resolved.

INVESTIGATING about 4 years ago - at 10/06/2021 04:04PM

Issue has been resolved.

INVESTIGATING about 4 years ago - at 10/06/2021 03:20PM

We are continuing to investigate this issue.

INVESTIGATING about 4 years ago - at 10/06/2021 03:05PM

Some students and teachers are experiencing 500 errors while attempting to authenticate we are currently investigating cause.

Latest Waterford Research Institute outages

Dashboards and Reporting Data Processing Is Delayed - 12 days ago
Users unable to authenticate with Waterford Reading Academy products - 8 months ago
Users unable to complete enrollment due to zipcode lookup failure - about 1 year ago
Degraded performance when starting courses - about 2 years ago
Some users are unable to sign or are expierencing unexpected errors while using Waterford Reading Academy and Upstart products. - over 2 years ago

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