Outage in We Know Training
Excessive Rate Limiting
Resolved MinorIncident Report
We made a change to our firewall rate limiting in an attempt to better manage larger groups of learners working from the same network. The change had other negative effects and resulted in legitimate users being blocked. We've rolled back the changes, and rate limiting is back to normal.
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RESOLVED
3 months ago - at 01/30/2026 08:28PM
We made a change to our firewall rate limiting in an attempt to better manage larger groups of learners working from the same network. The change had other negative effects and resulted in legitimate users being blocked. We've rolled back the changes, and rate limiting is back to normal.
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