Outage in We Know Training

Login Issues

Resolved Major

February 28, 2026 - Started 17 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting RapidLMS where users are unable to log in. Our team is actively working to identify the root cause and restore normal service as quickly as possible. At this time, we do not have an estimated time for resolution. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Components affected

We Know Training RapidLMS Main Application

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 03/01/2026 06:36AM

The issue affecting user logins to RapidLMS has been resolved.

We have confirmed that login functionality is operating normally and are closing this incident.

We apologize for the disruption and appreciate your patience while our team worked to restore service.

MONITORING 17 days ago - at 03/01/2026 05:11AM

A fix has been deployed to address the login issues affecting RapidLMS, and login functionality has been restored.

We are actively monitoring the system to ensure stability. Our team will continue to assess whether any additional corrective action is required.

We appreciate your patience and apologize for the disruption.

IDENTIFIED 17 days ago - at 03/01/2026 05:08AM

We have identified the root cause of the login issues affecting RapidLMS.

Our team is deploying a fix and restoring normal login functionality now. We will continue to provide updates as progress is made.

Thank you for your patience while we work to resolve this issue.

INVESTIGATING 17 days ago - at 03/01/2026 04:47AM

We are currently investigating an issue affecting RapidLMS where users are unable to log in.

Our team is actively working to identify the root cause and restore normal service as quickly as possible. At this time, we do not have an estimated time for resolution.

We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Latest We Know Training outages

Application instability during deployment - 28 days ago

Excessive Rate Limiting - about 2 months ago

Degraded performance for some users - 6 months ago

SMS Unavailable - 11 months ago

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