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Outage in We Know Training

Degraded performance for some users

Resolved Minor
September 05, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue causing degraded performance on some services. Some customers may experience slower response times or intermittent errors while using affected services. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/06/2025 11:04PM

We've increased resources in a few places, and things should be running more smoothly now. We are always monitoring our infrastructure and will continue to make updates as we find areas for improvement.

MONITORING 6 months ago - at 09/06/2025 04:55AM

We have implemented a mitigating fix for the degraded performance affecting some RapidLMS customers. We are closely monitoring to ensure continued stability.

We will provide another update once the issue is fully confirmed as resolved.

Thank you for your patience.

INVESTIGATING 6 months ago - at 09/05/2025 04:41PM

We are currently investigating an issue causing degraded performance on some services. Some customers may experience slower response times or intermittent errors while using affected services.

Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

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