Outage in Wealthsimple

Cash Client Agreement

Resolved Minor
March 08, 2023 - Started over 2 years ago - Lasted about 22 hours
Official incident page

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Outage Details

Some users are reporting an issue with signing the Cash Client Agreement, where the page appears to be stuck. This can be resolved by updating to the most recent version of the app and trying again. This should not impact your ability to use the Cash service.
Components affected
Wealthsimple Account Setup
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/09/2023 03:33PM

Most users are now on app version 2.80.0, and so we will be resolving this alert. Thank you for your understanding!

INVESTIGATING over 2 years ago - at 03/08/2023 05:24PM

Some users are reporting an issue with signing the Cash Client Agreement, where the page appears to be stuck. This can be resolved by updating to the most recent version of the app and trying again. This should not impact your ability to use the Cash service.

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