Outage in Wealthsimple

Crypto Withdrawals Unavailable

Resolved Major

September 01, 2025 - Started 8 months ago - Lasted about 16 hours
Official incident page

Incident Report

Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix. Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/02/2025 06:56PM

This has been resolved.

Ce problème a été résolu.

IDENTIFIED 8 months ago - at 09/02/2025 05:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 09/02/2025 02:48AM

Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix.

Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés

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