Outage in Wealthsimple

Crypto Withdrawals Unavailable

Resolved Major
September 01, 2025 - Started about 2 months ago - Lasted about 16 hours
Official incident page

Incident Report

Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix. Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/02/2025 06:56PM

This has been resolved.

Ce problème a été résolu.

IDENTIFIED about 2 months ago - at 09/02/2025 05:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/02/2025 02:48AM

Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix.

Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés

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