Outage in Wealthsimple

Account login issues | Problème de connexion aux comptes

Major

April 01, 2026 - Started about 7 hours ago
Official incident page

Incident Report

Some clients are having trouble logging into their accounts. We're working on a fix. Certaines clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.

Latest Updates ( sorted recent to last )

MONITORING about 5 hours ago - at 04/01/2026 05:03PM

We are continuing to monitor for any further issues.

Nous continuons de surveiller d'éventuels problèmes supplémentaires.

MONITORING about 7 hours ago - at 04/01/2026 03:39PM

We are continuing to monitor for any further issues.

Nous continuons de surveiller d'éventuels problèmes supplémentaires.

MONITORING about 7 hours ago - at 04/01/2026 03:39PM

A fix has been implemented and we are monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.

INVESTIGATING about 7 hours ago - at 04/01/2026 03:28PM

Some clients are having trouble logging into their accounts. We're working on a fix.

Certaines clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.

source IsDown Wealthsimple service outage during market volatility Reports started 7 minutes before official outage was reported

Users report Wealthsimple app and website crash during high market volatility, blocking stock transactions and displaying account balances.

Latest Wealthsimple outages

Account service issues | Problèmes liés aux services de comptes - about 2 months ago

e-Transfer issues | Problèmes de virement électronique - about 2 months ago

Downstream Exchange Issues| Problèmes des plateformes de négociation en aval - 2 months ago

Account opening issues | Problèmes d'ouverture de compte - 3 months ago

International transfer issues | Problèmes avec les transferts internationaux - 3 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook