Outage in Wealthsimple

System Issues | Difficultés techniques

Resolved Minor

August 06, 2025 - Started 9 months ago - Lasted 30 minutes
Official incident page

Incident Report

We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/06/2025 04:51AM

This has been resolved.

Ce problème a été résolu.

INVESTIGATING 9 months ago - at 08/06/2025 04:34AM

We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.

Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

source IsDown Widespread login issues across platforms Reports started 2 minutes before official outage was reported

Users report inability to log into app and web, with immediate logouts and 2FA stalling mentioned. Possible session or authentication bug.

Latest Wealthsimple outages

Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée - about 1 month ago

Account login issues | Problème de connexion aux comptes - about 1 month ago

Account service issues | Problèmes liés aux services de comptes - 3 months ago

e-Transfer issues | Problèmes de virement électronique - 3 months ago

Downstream Exchange Issues| Problèmes des plateformes de négociation en aval - 3 months ago

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