Outage in Wealthsimple

Live support service issues | Problèmes de service de soutien en temps réel

Resolved Minor
October 31, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing a system issue that is impacting our support service. We're working on a fix and everything will be back to normal shortly. Nous éprouvons actuellement un problème système qui affecte notre service de soutien. Nous travaillons à une solution et tout reviendra à la normale sous peu.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/31/2025 11:01PM

This has been resolved.

Ce problème a été résolu.

INVESTIGATING 15 days ago - at 10/31/2025 10:17PM

We're currently experiencing a system issue that is impacting our support service. We're working on a fix and everything will be back to normal shortly.

Nous éprouvons actuellement un problème système qui affecte notre service de soutien. Nous travaillons à une solution et tout reviendra à la normale sous peu.

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