The Nexhealth API experienced failures that affected Truelark customers using Weave services. Weave's engineering team worked with Nexhealth to identify the cause and implement a fix. The incident was resolved after 30 minutes of investigation and monitoring.
This incident has been resolved.
A fix has been implemented, and we are monitoring the results.
We are continuing to investigate this issue.
Our Engineering team are currently working with Nexhealth to determine cause and mitigate impact.
We are currently investigating why the Nexhealth API calls are failing.
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