Outage in WebID Solutions
Degraded performance - Video quality at VSC Solingen site
Resolved MinorIncident Report
Our team is currently investigating some isolated video quality performance issues at VSC Solingen site. We will keep you informed about further steps and measures taken.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/29/2025 09:10AM
The issue is resolved. We’re sorry for any inconvenience.
MONITORING
5 months ago - at 09/29/2025 09:08AM
During the issue, high usage of our redundant network lines by the WebID QM team temporarily caused reduced bandwidth for video calls, resulting in decreased video quality for some isolated calls. The issue was resolved by canceling requests from individual QM computers. Performance returned to normal.
IDENTIFIED
5 months ago - at 09/29/2025 08:51AM
We have identified the issue and started to fix it.
INVESTIGATING
5 months ago - at 09/29/2025 07:24AM
Our team is currently investigating some isolated video quality performance issues at VSC Solingen site. We will keep you informed about further steps and measures taken.
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