Outage in WebID Solutions
VideoID Outage – Service Interruption at Solingen Site
Resolved MajorIncident Report
Our team is currently investigating an issue. We will keep you informed about further steps and measures taken.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/25/2025 10:19PM
The routing issue impacting the Solingen site has been resolved. Network connectivity has been stable since the morning of April 25, 2025, and all affected routes were successfully re-established.
Post-restoration monitoring has been completed without any further anomalies. No residual issues have been observed.
The incident is now considered closed.
We’re sorry for any inconvenience.
MONITORING
12 months ago - at 04/25/2025 06:10AM
The affected route has been successfully reestablished, and all VideoID services are now fully operational again. We are currently monitoring the situation to ensure continued stability and performance. Further updates will be provided if necessary.
IDENTIFIED
12 months ago - at 04/25/2025 05:55AM
We have identified the issue and started to fix it. There has been an interruption in the connection between VSC Solingen and the data center.
INVESTIGATING
12 months ago - at 04/25/2025 05:14AM
Our team is currently investigating an issue. We will keep you informed about further steps and measures taken.
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