Outage in WebID Solutions

Tink Germany Incident - XS2A and Online banking major outage - WebID AccountID affected

Resolved Minor

April 17, 2025 - Started 12 months ago - Lasted about 15 hours
Official incident page

Incident Report

Tink Germany is currently investigating a major outage for online banking and the X2SA banking interface. Our service provider Tink is currently investigating the incident. The incident has an impact to the WebID AccountID product. Updates on the incident will be published by Tink under the following URL: https://status.xs2a.com/incidents/r3d1zzm5wbq9

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/17/2025 11:27PM

The issue is resolved. We’re sorry for any inconvenience.

MONITORING 12 months ago - at 04/17/2025 10:45PM

Between 10:54 CET and 11:23 CET Tink has encountered a technical issue that impacted Payments products for multiple markets.
The underlying root cause that caused the incident was resolved. We apologize for any problems this issue may have caused.

MONITORING 12 months ago - at 04/17/2025 10:27AM

Another fix was applied by Tink. Systems are currently being monitored by Tink and WebID

INVESTIGATING 12 months ago - at 04/17/2025 09:06AM

The previous fix did not solve the problem. Tink is still investigating

MONITORING 12 months ago - at 04/17/2025 08:54AM

TInk has identified and fixed the issue. The status is currently being monitored by Tink and WebID.

INVESTIGATING 12 months ago - at 04/17/2025 08:31AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/17/2025 08:31AM

Tink Germany is currently investigating a major outage for online banking and the X2SA banking interface. Our service provider Tink is currently investigating the incident. The incident has an impact to the WebID AccountID product.

Updates on the incident will be published by Tink under the following URL:
https://status.xs2a.com/incidents/r3d1zzm5wbq9

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