Outage in Webroot

Core Europe experienced an issue

Resolved Major
August 07, 2025 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Content Metadata Service in EU is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3755108
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 08/06/2025 10:00PM

Core Europe experienced an issue. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3755108

MONITORING about 3 hours ago - at 08/06/2025 09:46PM

Core Europe experienced an issue. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3755108

IDENTIFIED about 4 hours ago - at 08/06/2025 09:00PM

Core Europe is currently experiencing an issue. We are continuing to work on a fix for this issue. We appreciate your patience.

Tracking Number: IM3755108

IDENTIFIED about 5 hours ago - at 08/06/2025 07:59PM

Content Metadata Service in EU is currently experiencing an issue. We are continuing to work on a fix for this issue. We appreciate your patience.

Additional affected components have been identified and added on the incident.

Tracking Number: IM3755108

IDENTIFIED about 6 hours ago - at 08/06/2025 07:24PM

Content Metadata Service in EU is currently experiencing an issue. The issue has been identified, and a fix is being implemented. We appreciate your patience.

Tracking Number: IM3755108

INVESTIGATING about 6 hours ago - at 08/06/2025 07:09PM

Content Metadata Service in EU is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3755108

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